7stonez Privacy Policy — Malaysian User Data Protection
This policy explains how 7stonez collects, uses, stores, and protects the personal information of our users in Malaysia. Your privacy is our priority.
Effective date: 1 January 2026. This policy may be updated from time to time.
1. Information We Collect
When you register or use the 7stonez platform, we collect several categories of information to ensure the service runs smoothly and securely. This information is collected directly from you or automatically through your use of the platform.
Account Information: Full name, email address, phone number, date of birth, and password chosen during registration. This information is used to verify your identity and manage your account on the 7stonez platform.
Payment Information: Payment method details you use, such as your e-wallet account number or bank transfer information for MYR transactions. We do not store full credit or debit card numbers — this data is processed through secure payment providers.
Device & Browser Information: IP address, browser type, operating system, screen resolution, and device identifiers. This data is used to detect suspicious activity and ensure platform compatibility with your device.
Usage Data: Game history, session duration, pages visited, interface interactions, and settings preferences. This data helps us improve the user experience and personalise platform content.
2. How We Use Your Information
All information collected by 7stonez is used solely for legitimate purposes related to platform operations. We do not sell or rent users' personal information to any third party for marketing purposes.
Your information is used for the following purposes:
- Creating and managing user accounts, as well as identity verification processes
- Processing MYR deposits and withdrawals accurately and securely
- Providing responsive and effective customer support
- Detecting and preventing fraud, duplicate accounts, and unlawful activity
- Complying with applicable legal and regulatory requirements in Malaysia
- Sending important account-related information, changes to terms, or security notices
- Improving the technical performance and user experience of the 7stonez platform
- Analysing usage patterns to improve overall service quality
3. Cookies & Tracking Technologies
7stonez uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. Cookies are small text files stored on your device when you visit our website.
We use several types of cookies:
- Essential cookies: Required for core platform functions such as login and session management. Without these cookies, the platform will not function properly.
- Performance cookies: Collects information on how users interact with the platform, helping us identify and resolve technical issues.
- Functional cookies: Remembering user preferences such as language, display settings, and game choices to deliver a more personalised experience.
- Analytics cookies: Used to understand aggregate, anonymised usage patterns that help us improve our services.
You can manage cookie settings through your browser preferences. However, disabling essential cookies may affect the functionality of certain parts of the platform.
4. Data Storage, Security & Sharing
Storage & Security
All 7stonez user data is stored on servers protected with SSL (Secure Socket Layer) encryption and additional security layers. We apply the latest industry security protocols to safeguard your personal information against unauthorised access, disclosure, or modification.
We retain user data for as long as necessary to fulfil the purpose for which it was collected, or as required by law. When data is no longer needed, it is securely deleted or anonymised in accordance with established procedures.
Third-Party Sharing
7stonez does not share users' personal information with third parties except in the following circumstances:
- Payment service providers: To securely process MYR transactions through approved providers that comply with data security standards.
- Legal requirements: When required by a court order, law enforcement agencies, or Malaysian authorities under applicable legal provisions.
- Platform protection: Where necessary to investigate fraud, protect user safety, or defend 7stonez's legitimate legal rights.
In all cases of data sharing, we ensure that recipients adhere to data protection standards equivalent to those in this policy.
5. User Rights
As a 7stonez user, you have the following rights regarding your personal data:
- Right of Access: You have the right to request a copy of the personal information we hold about you. Requests will be processed within a reasonable timeframe following identity verification.
- Right to Rectification: If you find that any information we hold about you is inaccurate or outdated, you have the right to request a correction. You can update basic details such as your email address and phone number directly through your account settings.
- Right to Erasure: You may request the deletion of your personal data, subject to our legal obligations. Full account closure requests can be submitted to the 7stonez support team.
- Right to Object: You have the right to object to the processing of your data for specific purposes, particularly for direct marketing where applicable.
- Data Portability Right: You may request your data in a machine-readable format for transfer to another service where technically feasible.
To exercise any of the rights above, please contact the 7stonez support team by email at [email protected]. We will respond within 30 business days.
6. Policy Changes & How to Contact Us
7stonez reserves the right to update or amend this Privacy Policy at any time to reflect changes in service practices, legal requirements, or technology in use. Users will be notified of any significant changes via a notice on the platform or through their registered email.
We encourage you to review this page periodically. Continued use of the 7stonez platform following any amendments constitutes acceptance of the updated terms. The "Effective Date" at the top of this page will be updated whenever changes are made.
If you have any questions, concerns, or complaints regarding how 7stonez handles your personal data, you can reach us via:
- Email: [email protected]
- Page FAQ for enquiries about privacy and data security
Our team is ready to assist and committed to providing clear, accurate responses in a timely manner. We take every privacy-related inquiry seriously and will take appropriate steps to address any concerns raised.
Your Data, Your Control
If you have any privacy enquiries or would like to manage your account data, the 7stonez team is here to help. Register or log in to access your privacy settings.