7stonez Responsible Gaming — Play Smart, Live Balanced
At 7stonez, healthy entertainment starts with self-awareness. This page provides guidance, self-control tools, and support resources to help ensure your gaming experience stays enjoyable and doesn't interfere with your daily life.
Online gaming is for entertainment. If it's becoming a problem, help is available.
1. 7stonez's Commitment to Responsible Gaming
7stonez believes online entertainment should be fun, relaxed, and within your control. We are fully committed to supporting Malaysian users in maintaining a healthy balance between entertainment and their everyday lives.
As a responsible platform, 7stonez provides a range of tools and resources to help you better manage your gaming habits. We encourage all users to set personal limits, understand the associated risks, and seek help whenever needed.
Online gaming is a form of entertainment — not a way to generate income or resolve financial difficulties. We ask all users to keep this fundamental principle in mind every time they use the 7stonez platform.
2. Recognising the Signs of Problem Gambling
Self-awareness is the first step to maintaining healthy gaming habits. Here are some warning signs to watch out for in yourself or someone you care about:
- Playing longer or more often than planned
- Using money set aside for other essentials such as bills, food, or savings
- Continuing to play despite consecutive losses in the hope of winning it back
- Hiding gaming habits from family members or friends
- Feeling restless, irritable, or uncomfortable when unable to play
- Neglecting work, family, or social responsibilities due to excessive time spent gaming
- Borrowing money or selling assets to fund gaming activity
- Using gaming as a way to escape stress or problems
If you identify one or more of these signs in yourself, we encourage you to use our self-control tools or reach out to a qualified support service.
3. Guide to Setting Time & Budget Limits
Decide how many hours per day or per week you are willing to set aside for gaming. Use a timer or reminders on your phone to make sure you stop when the limit is reached. Regular breaks are strongly encouraged.
Decide on the maximum amount in MYR you are willing to spend on entertainment per day, week, or month. Never exceed this limit without first reviewing your financial situation.
Set a maximum loss amount you are comfortable with in a single session. Once that limit is reached, stop playing — no exceptions. Chasing losses is one of the most dangerous traps in online gaming.
4. Self-Control Tools on the 7stonez Platform
7stonez offers several self-control tools to help you manage your gaming experience more effectively:
Deposit Limit: You can set daily, weekly, or monthly deposit limits on your account. Once a limit is in place, the 7stonez system will automatically decline any deposit that exceeds the set amount within that period. To increase a limit, a waiting period applies to ensure the decision is made with careful consideration.
Cooling-Off Period: If you feel the need to step away from the platform for a while, you can request a break for a set period — whether that's a few days or a few weeks. During this time, you will not be able to access your account or carry out any transactions.
Self-Exclusion: For those who feel they need a longer, more complete break, our self-exclusion feature lets you close access to your 7stonez account for an extended period. This is a step we fully support, and it can be requested through our customer support team at [email protected].
All self-control requests are processed promptly and with complete discretion. No unnecessary questions will be asked — your privacy and well-being are our priority.
5. Minor Protection
7stonez takes the protection of minors extremely seriously. This platform is strictly for adults aged 18 and above. Account registration by underage individuals is strictly prohibited, and firm action will be taken should any such violation be detected.
We apply an age verification process during registration and reserve the right to request identity verification documents at any time. Accounts suspected of being owned or accessed by minors will be suspended immediately while an investigation is carried out.
We encourage parents and guardians to take the following steps to protect their children:
- Do not share your 7stonez account login credentials with anyone, including family members
- Use parental control software on shared devices
- Ensure that children do not have access to any credit or debit cards registered on the platform
- Have open conversations with your children about the risks of online gaming
If you suspect that a minor has accessed the platform without authorisation, please contact 7stonez customer support immediately.
6. Life Balance & Seeking Professional Help
Healthy online gaming means it remains just one small part of a balanced life. 7stonez encourages all users to maintain a healthy balance between entertainment and daily responsibilities — work, family, social relationships, and physical and mental well-being are far more important than any form of recreational activity.
A few tips for maintaining a healthy balance:
- Avoid gaming when you're feeling stressed, upset, or under the influence of alcohol
- Only play with money you can afford to lose entirely
- Always prioritise your family's essential needs before allocating money for entertainment
- Take regular breaks and engage in other activities you enjoy
- Talk openly with your loved ones if you feel overwhelmed
If you or someone you know is struggling with uncontrolled gaming habits, we strongly encourage seeking professional help. In Malaysia, there are several organisations and counselling services that can provide the support needed. Reaching out for help is a sign of strength, not weakness.
For enquiries related to responsible gaming or to activate any self-control features, contact the 7stonez support team at [email protected] or visit the FAQ us for more information.
Healthy Entertainment Starts with You
If you need help managing your gaming habits or would like to learn more about the self-control tools available on 7stonez, we're here to help.